Comparative Analysis of Human Resources Management in Commercial Banks Focused in Sustainable Performance

Abstract

This article investigates the evolving strategic role of Human Resource Management (HRM) in commercial banks, emphasizing its significance in driving sustainable performance across economic, social, and environmental dimensions. It highlights the imperative shift in HRM from administrative support towards becoming a strategic partner essential for integrating sustainability into banking operations. By utilizing a comparative analysis approach, the research examines how distinct HRM practices contribute differentially to sustainability outcomes in banks across diverse geographic contexts. It underscores the importance of strategic alignment, employee engagement, ethical leadership, and sustainability-focused talent management as critical elements enabling banks to navigate contemporary challenges and achieve enduring sustainable success. UDC: [005.95:336.71]:005.52; JEL: M12, G21, M54